Privacy Policy
Information collection and use
By accessing and utilizing our website Almosafer www.corporate.almosafer.com , including its mobile site and any potential future smartphone app platforms such as iOS, Android and Windows (collectively referred to as “site”), you are giving your consent to the outlined use of your personal information. However please note this privacy policy does not coverto the websites of our business partners, corporate affiliates or to any other third parties, regardless of whether their websites are linked to our site. We advise you review the respective privacy statements of the other parties to understand their data handling practices when you engage with them.
While Almosafer strives to provide accurate and up to date information on its website. Almosafer wishes to highlight that occasional accuracies may occur due to unavoidable circumstances. Consequently, neither the website nor any of its affiliated sister companies can be held responsible for any errors found in the information presented on the Almosafer website
The website serves as a platform for providing information about the products and services offered by Almosafer and/or any third party. This information and all other material on the website is provided in good faith. By accessing and using the website you a acknowledge that the website reserves right to, change or amend the Terms and Conditions and Customer Care Policy and/or other information provided on the website at any time without prior notice. Such changes to the terms and conditions will become effectively posted on the website, and will not retroactively affect existing contractual arrangements made through the website. It is recommended that you review these terms and conditions each time you visit the website to ensure that you are aware of all the relevant terms and conditions. Consequently, your continued access and use of the website following any modification will be considered acceptance of the modified terms and conditions.
When availing yourself of the services provided on this website you will be asked to provide certain information:
- Personal information, which includes your email address, name, phone number, device ID and IP address.
- Information about your device (such as your IP address, session ID, mobile/desktop device properties, and metadata) and browser.
- Other information, such as your browsing activity on the website.
We shall securely store your personal information using robust measures in encrypted format and ensure its confidentiality and integrity.
- To register you with our website and administer our website services where you have registered to receive these. You can unsubscribe from these services by contacting us.
- To answer any queries which you may send to us by e-mail.
- For direct marketing purposes. To enable us to review, develop and improve the services which we offer and provide you and other customers (via mail, email, telephone or otherwise) with information about new products and services and special offers we think you will find valuable. We may also inform you about new products and services and special offers of selected third parties,
- To personalise your experience and give you a better service (your information helps us to better respond to your individual needs).
- To improve the user-friendliness of the site (we continually strive to improve the site offerings based on the information we receive from you).
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) and for website traffic analysis.
- To administer a contest, promotion, survey or other site features.
- To send emails, SMS, website and mobile app notifications as well as other communications for providing services, responding to inquiries, and/or other requests or questions.
- To respond to queries of the authorities with regard to your accessing of the site and services availed by you.
- Automatic logging of session data.
- Our customer support offices in the network.
- Trustworthy third parties that we use for the provision of certain services, such as enabling our customers to book flights, onward flights, hire cars, hotel reservation, complete tourism trip reservation or other services quickly and easily.
- Customs and/or immigration departments or other regulatory authorities in your country of departure and/or destination in order to comply with the law in those countries.
- Third party organisations involved in credit card authorisation.
- Third party organisations assisting in fraud detection & prevention.
- With authorities, if we have a legal obligation to do so.
- Our employees and agents for the provision of services on our behalf, now or in the future.
- The companies within our corporate family and with our parent company and corporate affiliates.
- This sharing enables us to provide you with information about products and services, both travel related and other, which might interest you. To the extent that our parent company and corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this privacy policy. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any commercial email they send to choose not to receive such email messages in the future. If you choose not to provide certain personal information we request, you will still be able to visit our site but you may be unable to access certain options or services.
We may also use some other information that we collect automatically when you use our mobile website specifically:
- We collect information about functionality that you access and use. This allows us to identify those areas of the website that are of interest to our customers so that we can refine and continuously improve the website. The information we collect for this purpose does not enable us to directly identify you.
- The mobile website may also send us the device's unique device identifier (or "UDI"), a sequence of numbers or characters that are unique to your mobile device, as well as the unique Identifier for Advertisers (IDFA) and Identifier For Vendor (IDFV) for marketing purposes.
We utilise technology called "cookies" to provide you with customised information from Almosafer websites. A cookie is an element of data that a website or mobile application can send to your browser, which may then store it on your system. Cookies enable us to understand which pages and advertisements you have viewed , assess the frequency of visits to specific pages and identify the most viewed areas of website v. Additionally Cookies help us enhance the user friendliness of Almosafer’s websites by, for example, allowing us to take you to the language site of last use so that we can give you a better experience when you return to our website. Most web browsers automatically accept cookies, however you accept cookies. To learn how to set up your browser software to notify you when you receive cookie allowing you to decide whether to accept it, please refer to the information provided your browser software.
© 2024 Almosafer